Thank you for your patience.
Your community has experienced issues with the reliability of your electric service. While some improvements have already been made, we still have work to do.
We've regularly updated your local area commissioners about our progress and continued plans to improve the electrical system. Please visit this page for information and answers to frequently asked questions.
We have installed or replaced 21+ miles of overhead power lines, 36+ miles of underground power lines, 570+ electric poles and 1,900+ fuses.
Work planned includes building a new substation that will include upgraded equipment and smart technology that will help minimize the number of customers affected if outages occur in your area. Beginning in 2025, we'll start serving some customers out of the new substation and expect all customers to be transferred to the new power source by the end of 2027.
While construction is underway, we're continuing to replace and improve the electric equipment that brings power to your home or business. Crews are also conducting circuit inspections to proactively find and fix problems. Additionally, our forestry team will continue routine tree trimming and removal to keep vegetation away from power lines and equipment to help minimize tree-related power outages.
Rendering of Marion Station Upgrades
Sometimes work to improve your electric service means we have to take a planned outage for crews to safely complete improvements. We'll notify you in advance through an automated phone message. Be sure we have the best number to reach you.
Did you know vehicle accidents were the cause of nearly 45% of outage minutes in your community last year? It often takes more time to restore power after an accident because damage can be more severe and complicated to repair. Every hour our crews spend completing repairs related to vehicle accidents is one less hour they can spend making improvements to the reliability of your service.
The new substation, currently under construction, is designed to serve the entire Far South region. It encompasses areas below State Route 104, including Alum Crest Acres, Marion Franklin, North Rickenbacker, South London, West London and Williams Creek.
To keep our crews safe as they work, a planned outage may be necessary. We will do our best to notify you in advance through an automated phone call. Review the best number to reach you.
Temporary lane closures may be needed throughout the construction process. We'll coordinate with local traffic control to minimize the impact to drivers while ensuring the safety of our crews and the community.
Questions? Please reach out to our team at FarSouthImprovements@AEP.com.
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