Tree-Related Outage Support

Our forestry team is ready to help if trees cause power outages. Tree crews are often the first on the scene — clearing trees and branches away from our lines and equipment so power can be restored safely and as quickly as possible.

Keep a safe distance.

Storm restoration work areas can be dangerous — customers should always stay clear of the area. Downed trees and debris can also hide power lines. We understand the need for information, but it’s important not to approach or interfere with the work of our crews.

Property owners are responsible for cleanup and disposal.

During storms and outages, our tree crews must move on quickly to help clear the way to restore power in other impacted areas. This is why property owners are responsible for cleaning up and disposing of the trees or branches cut by our tree crews once it’s safe to do so.

Our team helps when disaster strikes.

Sometimes, our forestry team’s storm restoration work crosses state lines. When the call comes to help, we respond. For decades, utility companies nationwide have come together when disasters strike. Extra hands on deck can help get power back on faster for customers impacted by storms.