Neighbor to Neighbor Program

Who is Eligible?

Households may be eligible for up to $350 in grants if:

• Income is less than 200% of the federal poverty level guidelines.
• They are a customer of AEP Ohio.
• They have an outstanding balance of at least $50 and are at least 30 days behind.
• They have paid at least $75 on their AEP Ohio account in the three months prior to applying.
• Their electric service has been disconnected or is in threat of termination.

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-by-case basis.

If a customer's utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.