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Learn how it gives you the power to save money and helps keep the power flowing. You'll see the beauty in it too.
Here's why AEP Ohio will be installing them in neighborhoods over the next four years.
It gives you the power to save money.
It constantly reports usage information and simplifies the billing process by eliminating estimated bills.
It helps with outage restoration.
The meter provides information to our crews that improves response times and speeds outage repairs.
We don't have to inconvenience you to read it.
You don't have to leave the gate unlocked or be available for readings.
It enables new features to help you manage and control your energy usage.
Easily access usage from your smartphone, tablet or laptop through "My Account" on AEPOhio.com.
You can benefit from new technology soon after your smart meter is installed:
AEPOhio.com Energy Usage Dashboard This web portal becomes operational about six weeks after your smart meter installation, and provides basic information about your energy usage. You can find it by going to AEPOhio.com/Account, and clicking on the "View Energy Usage Dashboard" button.
Your smart meter shows three separate rotating displays:
Still have smart meter questions? Talk with a smart meter representative at 888.883.6977 or email us at mymeter@aep.com. Please note this phone number and email address are for smart meter questions only. For all other questions or issues, please call our Customer Solutions Center at 800.672.2231.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.672.2231.
Please login to manage your account.