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We are required to include your name, address, usage information, and other customer specific information as identified on the approved pre-enrollment list displayed on our website and tariffs, on a list of eligible customers that is made available to other competitive retail electric service providers. See a list of the information we are required to share. Manage your usage history access below, or call AEP Ohio at 1.888.237.5566, or write to us at 1 AEP Way, Hurricane, WV 25526. If you have previously made a similar election, your name will continue to be excluded from the list without any additional action on your part. If you previously decided not to be included on the list and would like to reverse that decision, manage your usage history access below, or call or write AEP Ohio at the phone number or address shown above. An election not to be included on this list will not prevent AEP Ohio from providing your information to governmental aggregators.
Note: If you "opt off" it means that AEP Ohio will not provide information about you or your account to suppliers. It does not guarantee that you will not receive marketing information from them.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.672.2231.
Please login to manage your account.