Loading...

Processing your request

Thank you for your patience.

Skip to main content
Aep Ohio
  • My Account
    • Account Summary
    • Bills & Payments
      • Bills & Payments Overview
      • View Your Bills
        • Billing History
        • View Bill
        • Understanding Your Bill
      • Pay Your Bill
        • Make a Payment
        • Payment Activity
        • Payment Assistance
          • Payment Assistance Overview
          • Payment Assistance Programs
          • Bill Assistance Options
          • Payment Arrangement
          • Payment Extension
          • Winter Bill Help
        • Manage Payment Methods
        • AutoPay
        • Average Monthly Payments
      • Paperless Billing
      • Billing & Payment Programs
        • Programs Overview
        • Paperless Billing
        • AutoPay
        • Average Monthly Payments
        • Neighbor To Neighbor
        • Time of Use
      • Payment Assistance
      • Billing Alerts
    • Service Requests
      • Service Requests Overview
      • Start, Stop or Transfer Your Service
        • Overview
        • Start Service
        • Stop Service
        • Transfer Service
      • Modify Service
        • Change or Upgrade Your Service
        • Modify Home Service
        • Modify Business Service
      • Security Deposits
      • Meter Reading Schedule
      • Request a Letter of Credit
      • Electric Choice
    • Your Energy Usage
      • Energy Usage Summary
      • Ways To Save
      • Compare Rates
        • Compare Rates Overview
        • Your Energy Usage
      • Energy Tools FAQ
    • Account Settings
      • Account Settings Overview
      • Notifications
        • Notifications Overview
        • Usage Notifications
      • Manage Multiple Accounts
        • View Your Accounts
        • Add Account
        • Remove Account
        • Change Default Login Account
      • Change Account Password
      • Change Email Address
      • Change Mailing Address
      • Change Phone Number
      • Change Profile Name
    • Business Accounts
  • Outages
    • Outages Overview
    • Report Power Outage
    • Check Outage Status
    • View Outage Map
    • Outage Alerts
    • Report Other Problem
      • Report Safety Hazard
      • Report Tree Problem
      • Report Streetlight Problem
      • Report Leased Light Problem
      • Report Power Theft
    • Outages FAQ
    • Outage Verification Letter
  • Savings
    • Savings Overview
    • Money and Energy Savings for Your Home
      • Home Savings Overview
      • Money Saving Programs
      • HELP Program
      • Save Energy
        • Save Energy Overview
        • Appliances & Electronics
        • Heating & Cooling
        • Landscaping
        • Lighting
        • Water Heating
    • Money and Energy Savings for Your Business
      • Money and Energy Savings for Your Business Overview
      • Save Energy
        • Save Energy Overview
        • Heating & Cooling (HVAC)
        • Lighting
        • Motors & Drives
        • Refrigeration
      • AEP Ohio Newsletter
      • Temperature Tracker
      • Savings Toolkit
    • Your Energy Usage
    • Payment Assistance
    • Electrification
      • Electrification Overview
      • Find a Solution Provider
      • Technology Library
  • Community
    • Community Overview
    • Linden Community
    • Caring For Our Community
      • Caring For Our Community Overview
      • Volunteering
      • Neighbor to Neighbor
      • Featured Stories
    • Growing Our Community
      • Growing Our Community Overview
      • Community & Customer Experience/External Affairs
    • Power Projects & Plans
      • Power Projects & Plans Overview
      • Electric Security Plan
      • Smart Grid
        • Smart Grid Overview
        • Smart Meters
      • Reliability & Tree Trimming
        • Reliability & Tree Trimming Overview
        • Plan Before You Plant
        • Danger Tree Program
        • Trees and Power Lines FAQ
        • Trim to Treat
        • Right Tree, Right Place
      • Trim to Treat
      • Underground Cable Project
      • Central
      • Eastern
      • Far South
      • Northeast
      • Northwest
      • Southeast
      • Southern
      • Italian Village
      • South Side
    • Energy Education
      • Energy Education Overview
      • Kids & Teachers
      • Recreation
      • Electric & Magnetic Fields
    • Clean Energy
    • Economic Development
    • Electric Cars
    • Electrification for Your Business
    • Featured Stories
  • Contact
    • Contact Us
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Report an Outage
    • Start, Stop & Transfer
    • Aepril Digital Assistant
  • Safety
    • Safety Overview
    • Order Safety DVD
    • Power Line Safety
    • Staying Safe at Home
    • Contractor Safety
    • Emergency Responders
    • Generator Safety for Businesses
  • Company
    • Company Overview
    • About Us
      • About Us Overview
      • AEP Ohio Electric Choice
        • AEP Ohio Electric Choice Overview
        • Choice for Business Customers
          • Choice for Business Customers Overview
          • Glossary for Business Customers
          • Lists of Active Providers
          • Notification & Metering Point
          • Questions to Ask a Potential Provider
          • Resources
          • Manage Usage History Access
          • Business FAQs
        • CRES Providers
          • CRES Providers Overview
          • Aggregator Registration
          • Business Partner Portal
          • CRES Calculations Processes
          • CRES Provider Handbook
          • CRES Provider Registration
          • CRES Provider Workshops
          • CRES Unaccounted For Energy
          • EDI Test Schedules
          • EDI Testing & Certification
          • Enroll From Your Wallet
          • Load Profiles
          • Meter Reading Schedule & Codes
          • Metering & Usage History
          • Power Broker Registration
          • Provider Support
          • Proxy Day Selection
          • PUCO Certification
          • Rate Ready
          • Service Territory Maps
          • Tariff & Revenue Class Codes
          • Time of Use (TOU) Rates Transition Plan
          • Transmission
        • CRES Letter of Authorization
          • CRES Letter of Authorization Overview
          • Add New Letter of Authorization
          • Letter of Authorization FAQs
        • Choice for Residential Customers
          • Choice for Residential Customers Overview
          • Glossary
          • Lists of Active Providers
          • Manage Usage History Access
          • Other Resources
          • Residential FAQs
      • AEP Ohio Leadership
      • AEP Ohio Electric Rates
        • AEP Ohio Electric Rates Overview
        • 2024 Residential Bill Updates
        • Generation Supply
        • Compare Rates
    • Economic Development
      • Economic Development Overview
      • AEP Economic Development
      • Rate Stabilization Plan Grants
      • Shale Oil and Gas Location
    • News Releases
      • News Releases Overview
      • AEP Ohio Media Contacts
    • Careers
    • Legal Notices
    • Media Gallery
  • Clean Energy
    • Clean Energy Overview
    • Electric Cars
      • Electric Cars Overview
      • Programs & Offers to Help You Drive Electric
      • Plug-In Electric Vehicle Rate
      • Electric Vehicles for Your Business
        • Electric Vehicles for Your Business Overview
        • Electrification for Business
        • Public Charging Plug-In Electric Vehicle Rate
    • Electrification for Your Business
      • Electrification for Your Business Overview
      • Electric Forklifts
    • Environment
    • Renewable Energy
      • Renewable Energy Overview
      • Solar
        • Solar Overview
        • Do's and Don'ts of Hiring a Contractor
        • How Residential Solar Panels Work
      • Wind
  • Business Customers
    • Business Summary
    • Business To Business
      • Business To Business Overview
      • Energy Provider RFPs
      • Pole Attachment Policy
      • Fuel Provider RFPs
    • Industry Solutions
      • Industry Solutions Overview
      • Economic & Business Development
      • Sustainability
      • Electrification
    • Builders & Contractors
      • Builders & Contractors Overview
      • Installing Generating Equipment
      • New Business Service
      • New Home Service
      • Requirements For Electrical Service
      • Temporary Service
    • Federal Tax Credits | Explore Grants & Incentives for Your Business
    • ESP V Customer Portal
Register Contact us
Give feedback
  • My Account(current)
    Account Summary
    Bills & Payments
    • View Bills
    • Pay Bill
    • Payment Activity
    • Payment Assistance
    • Billing Alerts
    • Security Deposits
    • Electric Rates
    Service Requests
    • Start, Stop & Transfer Service
    • Modify Service
    • Meter Reading
    • Letter of Credit
    Billing & Payment Programs
    • Paperless Billing
    • AutoPay
    • Average Monthly Payments
    Energy Usage
    • View Usage
    • Energy Saving Tips
    Business Accounts
    • Business Summary
    • Industry Solutions
    • Builders & Contractors
    • Business to Business
    Register
    Account Settings
    Change your email, phone number, and other settings on your profile
    Notification Preferences
    Get bill and outage alerts, or manage how we contact you
  • Outages(current)
    Outages Overview
    • Report an Outage
    • Check Outage Status
    • Outage Alerts
    • View Outage Map
    • Power Restoration FAQs
    • Outage Verification Letter
    Safety
    • Power Line Safety
    Report Other Problems
    • Safety Hazard
    • Tree Problem
    • Streetlight Problem
    • Leased Light Problem
    • Power Theft
  • Savings(current)
    Savings Overview
    Electrification
    Home Savings
    • Money Saving Programs
    • Energy Usage Dashboard
    • Energy Savings Tips
    Business Savings
    • Energy Saving Tips
    • Newsletter
    • Industry Solutions
    Payment Assistance
  • Community(current)
    Community Overview
    Caring for Our Community
    • Featured Stories
    • Volunteering
    • Neighbor to Neighbor Program
    Projects & Plans
    • Smart Meters
    • Reliability & Tree Trimming
    Economic Development
    Clean Energy
    • Environment
    • Recreation
    • Renewable Energy
    • Electric Cars
    • Solar
    Our Company
    • News Releases
    • About Us
    • Careers
  • Contact(current)
    Contact Overview
    Contact by Phone:
    • 1.800.672.2231
    Power out?
    • Report an Outage
    • Check Outage Status
    • View Outage Map
    Call 811 Before You Dig
    Careers
    Account Maintenance
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Start, Stop & Transfer
    • Notification Preferences
    Other Contacts:
    • Media Contacts
    Social Media:
    • Facebook
    • X
×
  1. Home
  2. Community
  3. Linden Community

Linden Community

As part of our continued work, we are upgrading equipment to improve the reliability of the electric service in your community. We hear you and are working hard to keep your power on in Linden.

What We’re Doing

  • We’re investing over $31.5 million and have more than 50 improvement projects planned throughout your community over the next two years.

Why Outages are Happening

To keep our crews safe while they are working hard on power lines, our equipment is temporarily put on a more sensitive setting. When an unsafe situation occurs, the power is automatically shut off to avoid putting our crews at risk, which may result in an unexpected outage.

Rest assured that our crews work as quickly and as safely as possible to get the power back on when this happens. We expect our portion of the Hudson Street Improvement Project to be completed by mid-November, allowing us to return equipment to a normal setting.

Outages in your area have also been caused by a number of reasons, including:

Severe Weather

Severe weather - like the Derecho and extreme temperatures we experienced in June - have caused unexpected outages.

Unforeseen Circumstances

A number of outages in your area have also been caused by animals on the line, vehicle accidents and trees impacting our power lines.

Equipment Issues

Technical issues with our electrical equipment have also caused outages in our area — which is one of the reasons why you'll see crews continuing work to improve the power in your community.

Work To Date

In Linden, we've been hard at work to improve your electric service. Over the last two years, we've:

  • Replaced 2,300 feet of overhead power lines
  • Identified and repaired 177 hazards
  • Replaced 82 electric poles
  • Installed 27 smart tech devices to better pinpoint issues and reroute power

We're continuing to work hard and are committed to keeping you updated on our progress on the over 50 planned improvements over the next two years.

Be sure to download our mobile app and sign up for text alerts to stay up to stay connected.

Struggling Financially? We can help.

We recognize that financial hardships happen and sometimes you need a little extra support paying your bill. Find out what options are available from AEP Ohio and our community partners.

Frequently Asked Questions

You're doing all this work in the area. Why am I having more outages now?

When our crews are working, our equipment is placed on a more sensitive setting to keep the team safe. Because of this, you may experience unexpected outages where work is being done. Rest assured that our crews work as quickly and safely possible to get the power back on.

What type of work is being done?

We have over 50 planned improvement projects we're working on over the next two years to invest over $30 million to improve service in your area. This will include installing over 15,000 feet of new electrical cable and underground protection for the new lines.

Why are you doing this work?

This work will help meet existing local electric needs and support future growth in your community by providing greater energy capacity.

Should I expect an outage?

There's always the possibility that crews might need to plan an outage to safely complete work. Please be sure we have your best contact information in case we need to get in touch with you through an automated phone message. Rest assured that our crews work as quickly and safely as possible to get the power back on while working.


Related information...
Caring For Our Community
Growing Our Community
Power Projects & Plans
Energy Education
Clean Energy
Economic Development
Electric Cars
Electrification for Your Business
Featured Stories

  • Safety
  • Company
  • Clean Energy
  • Business
Need help? Call us.
800.672.2231
Customer Handbook
Visit AEP.com | Investors | AEP Careers | Electric Rates | Customer Choice | Requirements for Service
Use of this site constitutes acceptance of the AEP Terms and Conditions. Privacy Policy © 1996-2025 American Electric Power. All Rights Reserved.

Select your state handbook


  • Indiana Customer Handbook

  • Michigan Customer Handbook
  • Texas Customer Handbook

  • Arkansas: Your Rights as a Customer

  • Arkansas: "Arkansas Commercial/Industrial Price Options"

Loading video...


What Does "Remember User ID” Mean?

“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.

Security Code

Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.

If you have forgotten your security code, please call 800.672.2231.

Welcome back!

Please login to manage your account.

Forgot User ID or Password?
Register