Loading...

Processing your request

Thank you for your patience.

Skip to main content
Heat Wave This Week: Warmer weather means higher demand. Get energy conservation tips
Español
Aep Ohio
  • My Account
    • Account Summary
    • Bills & Payments
      • Bills & Payments Overview
      • View Your Bills
        • Billing History
        • View Bill
        • Understanding Your Bill
      • Pay Your Bill
        • Make a Payment
        • Payment Activity
        • Payment Assistance
          • Payment Assistance Overview
          • Payment Assistance Programs
          • Bill Assistance Options
          • Payment Arrangement
          • Payment Extension
          • Winter Bill Help
        • Manage Payment Methods
        • AutoPay
        • Average Monthly Payments
      • Paperless Billing
      • Billing & Payment Programs
        • Programs Overview
        • Paperless Billing
        • AutoPay
        • Average Monthly Payments
        • Neighbor To Neighbor
        • Time of Use
      • Payment Assistance
      • Billing Alerts
    • Service Requests
      • Service Requests Overview
      • Start, Stop or Transfer Your Service
        • Overview
        • Start Service
        • Stop Service
        • Transfer Service
      • Modify Service
        • Change or Upgrade Your Service
        • Modify Home Service
        • Modify Business Service
      • Security Deposits
      • Meter Reading Schedule
      • Request a Letter of Credit
      • Electric Choice
    • Your Energy Usage
      • Energy Usage Summary
      • Ways To Save
      • Compare Rates
        • Compare Rates Overview
        • Your Energy Usage
      • Energy Tools FAQ
    • Account Settings
      • Account Settings Overview
      • Notifications
        • Notifications Overview
        • Usage Notifications
      • Manage Multiple Accounts
        • View Your Accounts
        • Add Account
        • Remove Account
        • Change Default Login Account
      • Change Account Password
      • Change Email Address
      • Change Mailing Address
      • Change Phone Number
      • Change Profile Name
    • Business Accounts
  • Outages
    • Outages Overview
    • Report Power Outage
    • Check Outage Status
    • View Outage Map
    • Outage Alerts
    • Report Other Problem
      • Report Safety Hazard
      • Report Tree Problem
      • Report Streetlight Problem
      • Report Leased Light Problem
      • Report Power Theft
    • Outages FAQ
    • Outage Verification Letter
  • Savings
    • Savings Overview
    • Money and Energy Savings for Your Home
      • Home Savings Overview
      • Money Saving Programs
      • HELP Program
      • Save Energy
        • Save Energy Overview
        • Winter Heating
        • Appliances & Electronics
        • Heating & Cooling
        • Landscaping
        • Lighting
        • Water Heating
    • Money and Energy Savings for Your Business
      • Money and Energy Savings for Your Business Overview
      • Save Energy
        • Save Energy Overview
        • Heating & Cooling (HVAC)
        • Lighting
        • Motors & Drives
        • Refrigeration
      • AEP Ohio Newsletter
      • Temperature Tracker
      • Savings Toolkit
    • Your Energy Usage
    • Payment Assistance
    • Electrification
      • Electrification Overview
      • Find a Solution Provider
      • Technology Library
  • Community
    • Community Overview
    • Linden Community
    • Caring For Our Community
      • Caring For Our Community Overview
      • Volunteering
      • Neighbor to Neighbor
      • Featured Stories
    • Growing Our Community
      • Growing Our Community Overview
      • Community & Customer Experience/External Affairs
    • Power Projects & Plans
      • Power Projects & Plans Overview
      • Electric Security Plan
      • Smart Grid
        • Smart Grid Overview
        • Smart Meters
      • Reliability & Tree Trimming
        • Reliability & Tree Trimming Overview
        • Central Columbus
        • Northern Columbus
        • West Columbus
        • Tree Trimming Support
        • Plan Before You Plant
        • Proactive Tree Trimming
        • Trim to Treat
      • Trim to Treat
      • Underground Cable Project
      • Central
      • Eastern
      • Far South
      • Northeast
      • Northwest
      • Southeast
      • Southern
      • Italian Village
      • South Side
    • Energy Education
      • Energy Education Overview
      • Kids & Teachers
      • Recreation
      • Electric & Magnetic Fields
    • Clean Energy
    • Economic Development
    • Electric Cars
    • Electrification for Your Business
    • Featured Stories
  • Contact
    • Contact Us
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Report an Outage
    • Start, Stop & Transfer
    • Aepril Digital Assistant
  • Safety
    • Safety Overview
    • Order Safety DVD
    • Power Line Safety
    • Staying Safe at Home
    • Contractor Safety
    • Emergency Responders
    • Generator Safety for Businesses
  • Company
    • Company Overview
    • About Us
      • About Us Overview
      • AEP Ohio Electric Choice
        • AEP Ohio Electric Choice Overview
        • Choice for Business Customers
          • Choice for Business Customers Overview
          • Glossary for Business Customers
          • Lists of Active Providers
          • Notification & Metering Point
          • Questions to Ask a Potential Provider
          • Resources
          • Manage Usage History Access
          • Business FAQs
        • CRES Providers
          • CRES Providers Overview
          • Aggregator Registration
          • Business Partner Portal
          • CRES Calculations Processes
          • CRES Provider Handbook
          • CRES Provider Registration
          • CRES Provider Workshops
          • CRES Unaccounted For Energy
          • EDI Test Schedules
          • EDI Testing & Certification
          • Enroll From Your Wallet
          • Load Profiles
          • Meter Reading Schedule & Codes
          • Metering & Usage History
          • Power Broker Registration
          • Provider Support
          • Proxy Day Selection
          • PUCO Certification
          • Rate Ready
          • Service Territory Maps
          • Tariff & Revenue Class Codes
          • Time of Use (TOU) Rates Transition Plan
          • Transmission
        • CRES Letter of Authorization
          • CRES Letter of Authorization Overview
          • Add New Letter of Authorization
          • Letter of Authorization FAQs
        • Choice for Residential Customers
          • Choice for Residential Customers Overview
          • Glossary
          • Lists of Active Providers
          • Manage Usage History Access
          • Other Resources
          • Residential FAQs
      • AEP Ohio Leadership
      • AEP Ohio Electric Rates
        • AEP Ohio Electric Rates Overview
        • 2025 Residential Base Case Request
        • Generation Supply
        • Compare Rates
    • Economic Development
      • Economic Development Overview
      • AEP Economic Development
      • Rate Stabilization Plan Grants
      • Shale Oil and Gas Location
    • News Releases
      • News Releases Overview
      • AEP Ohio Media Contacts
    • Careers
    • Legal Notices
    • Media Gallery
  • Clean Energy
    • Clean Energy Overview
    • Electric Cars
      • Electric Cars Overview
      • Programs & Offers to Help You Drive Electric
      • Plug-In Electric Vehicle Rate
      • Electric Vehicles for Your Business
        • Electric Vehicles for Your Business Overview
        • Electrification for Business
        • Public Charging Plug-In Electric Vehicle Rate
    • Electrification for Your Business
      • Electrification for Your Business Overview
      • Electric Forklifts
    • Environment
    • Renewable Energy
      • Renewable Energy Overview
      • Solar
        • Solar Overview
        • Do's and Don'ts of Hiring a Contractor
        • How Residential Solar Panels Work
      • Wind
  • Business Customers
    • Business Summary
    • Business To Business
      • Business To Business Overview
      • Energy Provider RFPs
      • Pole Attachment Policy
      • Fuel Provider RFPs
    • Industry Solutions
      • Industry Solutions Overview
      • Economic & Business Development
      • Sustainability
      • Electrification
    • Builders & Contractors
      • Builders & Contractors Overview
      • Installing Generating Equipment
      • New Business Service
      • New Home Service
      • Requirements For Electrical Service
      • Temporary Service
    • Federal Tax Credits | Explore Grants & Incentives for Your Business
    • ESP V Customer Portal
Register Contact us
Español
Give feedback
  • My Account(current)
    Account Summary
    Bills & Payments
    • View Bills
    • Pay Bill
    • Payment Activity
    • Payment Assistance
    • Billing Alerts
    • Security Deposits
    • Electric Rates
    Service Requests
    • Start, Stop & Transfer Service
    • Modify Service
    • Meter Reading
    • Letter of Credit
    Billing & Payment Programs
    • Paperless Billing
    • AutoPay
    • Average Monthly Payments
    Energy Usage
    • View Usage
    • Energy Saving Tips
    Business Accounts
    • Business Summary
    • Industry Solutions
    • Builders & Contractors
    • Business to Business
    Register
    Account Settings
    Change your email, phone number, and other settings on your profile
    Notification Preferences
    Get bill and outage alerts, or manage how we contact you
  • Outages(current)
    Outages Overview
    • Report an Outage
    • Check Outage Status
    • Outage Alerts
    • View Outage Map
    • Power Restoration FAQs
    • Outage Verification Letter
    Safety
    • Power Line Safety
    Report Other Problems
    • Safety Hazard
    • Tree Problem
    • Streetlight Problem
    • Leased Light Problem
    • Power Theft
  • Savings(current)
    Savings Overview
    Electrification
    Home Savings
    • Money Saving Programs
    • Energy Usage Dashboard
    • Energy Savings Tips
    Business Savings
    • Energy Saving Tips
    • Newsletter
    • Industry Solutions
    Payment Assistance
  • Community(current)
    Community Overview
    Caring for Our Community
    • Featured Stories
    • Volunteering
    • Neighbor to Neighbor Program
    Projects & Plans
    • Smart Meters
    • Reliability & Tree Trimming
    Economic Development
    Clean Energy
    • Environment
    • Recreation
    • Renewable Energy
    • Electric Cars
    • Solar
    Our Company
    • News Releases
    • About Us
    • Careers
  • Contact(current)
    Contact Overview
    Contact by Phone:
    • 1.800.672.2231
    Power out?
    • Report an Outage
    • Check Outage Status
    • View Outage Map
    Call 811 Before You Dig
    Careers
    Account Maintenance
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Start, Stop & Transfer
    • Notification Preferences
    Other Contacts:
    • Media Contacts
    Social Media:
    • Facebook
    • X
×
  1. Home
  2. Company
  3. News Releases
  4. View News Release

AEP Ohio Monitoring Extreme Cold & Power Grid Conditions

January 21, 2025

Energy Conservation May Be Requested as Extreme Cold Temperatures Continue

  • AEP Ohio continues to closely monitor regional power grid conditions due to extreme cold.
  • AEP Ohio and other utilities are working with PJM — the regional power grid operator — to maintain electric service across the region.
  • If needed, PJM might ask customers to reduce their electricity usage.

 

SITUATION

AEP Ohio is closely monitoring regional power grid conditions as the extreme cold that began Sunday, Jan. 19, continues to impact our state. AEP Ohio and other utilities are working with PJM — the regional power grid operator — to maintain electric service across the region. If needed, PJM might ask customers to reduce their electricity usage to protect the power grid.

PJM issued a cold weather alert through Thursday, Jan. 23. While PJM has stated there is enough capacity to meet customer needs, we always encourage customers to use energy wisely and have shared a few simple energy-savings tips below.

This is an evolving situation. We’ll continue to keep you informed you as we’re updated by PJM and better determine the extent of the weather’s impact.

 

IF PJM CALLS FOR ELECTRIC USAGE REDUCTIONS

AEP Ohio will notify customers via automated phone calls and/or text messages if PJM asks customers to voluntarily reduce electricity use. Everyone plays a part in helping manage energy during times of extreme weather. When every household and business use a bit less power, it can help the electricity supply catch up with demand. Here are five simple things you and those in your community can do to reduce usage:

  1. Turn your thermostat down a few degrees if it is safe for you to do so. Even a gas furnace uses electricity, and adjusting the temperature in your space is one of the most effective ways to save energy and reduce heating costs.
  2. Avoid running large appliances like washing machines, dryers, ovens and dishwashers.
  3. Avoid charging electric vehicles if possible during times of energy conservation.
  4. Turn off lights you are not using.
  5. Unplug electronics like computers, video game consoles and others when not in use.

More energy tips to consider can be found here.

PJM MONITORING ENERGY GRID

PJM continues to carefully monitor temperatures and power supply conditions. The PJM team has stated that there is the potential for a new all-time winter peak electricity demand as temperatures drop. PJM manages energy supply in response to demand across the PJM footprint, which includes 13 states and the District of Columbia. PJM operators use sophisticated technology to balance supply and demand and direct the power grid 24/7 from PJM’s control rooms. They prepare multiple potential scenarios that could be affected by weather, emergency conditions or equipment failure. They adjust resource output with changes in demand and ensure that no transmission lines or facilities are overloaded. The team also watches for unusual conditions and reacts to them to protect the electricity supply. Read more about how PJM forecasts electricity demand on the PJM Learning Center.

PREPAREDNESS & SAFETY TIPS

As always, we encourage customers to stay safe and prepared by remembering to:

  • Assemble or refresh an emergency kit that includes (at minimum) non-perishable food, water, a flashlight, batteries, a battery-powered radio, a first aid kit, any necessary medications, portable chargers, extra cash, blankets, warm clothes and maps of your area. If you have pets, include the food and medication they need, too.
  • Develop an emergency preparedness plan for you and your family. Decide now what you’ll do if there’s an extended power outage. Also, contact family, friends and neighbors who are elderly or have medical conditions.
  • Charge cell phones and tablets, as well as any backup power sources.

NOTE: We strongly encourage customers with life-supporting medical equipment to have a backup power source and an alternate plan in the event of a power outage.

STAY CONNECTED

Customers can receive the latest alerts and information and should:

  • Sign up for text alerts: AEPOhio.com/Alerts
  • Follow AEP Ohio on Facebook and X
  • Download the AEP Ohio mobile app: AEPOhio.com/App
  • Visit AEPOhio.com throughout the duration of the event, including AEPOhio.com/OutageMap

HEATING CENTERS/SHELTERS

If outages were to occur and communities establish heating centers, we will communicate locations as they become available through our social media channels and the AEP Ohio Outage Map.

NEXT UPDATE

If outages occur or additional calls for conservation are issued by PJM, updates will be provided.

Related Stories

3/13/2025

AEP Ohio Recognizes Severe Weather Awareness Week by Encouraging Customers to Prepare for Spring and Summer Storms

11/14/2022

AEP Ohio Shares Information to Help Customers Prepare for Winter Weather

9/8/2021

AEP Ohio Encourages Customers to Prepare for the Unexpected


Related information...
AEP Ohio Media Contacts

  • Safety
  • Company
  • Clean Energy
  • Business
Need help? Call us.
800.672.2231
Customer Handbook
Español
Visit AEP.com | Investors | AEP Careers | Electric Rates | Customer Choice | Requirements for Service
Use of this site constitutes acceptance of the AEP Terms and Conditions. Privacy Policy © 1996-2025 American Electric Power. All Rights Reserved.

Select your state handbook


  • Indiana Customer Handbook

  • Michigan Customer Handbook
  • Texas Customer Handbook

  • Arkansas: Your Rights as a Customer

  • Arkansas: "Arkansas Commercial/Industrial Price Options"

Loading video...


What Does "Remember User ID” Mean?

“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.

Security Code

Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.

If you have forgotten your security code, please call 800.672.2231.

Welcome back!

Please login to manage your account.

Forgot User ID or Password?
Register