Virtual Home Energy Checkup

Ready to learn what uses the most energy in your home and where you can save? Book a free, one-on-one virtual home energy walkthrough with an AEP Ohio Energy Advisor to find personalized ways to save money, all from your smartphone or tablet.

Schedule

How It Works

No technicians in your house and no software to download.

• Connect Live: Use any smart device with a camera and an internet connection to chat with an Energy Advisor.
• Show Us Your Space: Walk through your home together, showing the Energy Advisor your windows, appliances and lighting.
• Get Your Roadmap: After the call, we'll send you a Custom Energy Report packed with ways to start saving on your electric bill.

Why Book a Virtual Walkthrough?

• 100% Free: This is a complimentary service for eligible AEP Ohio residential customers.
• Expert Advice: Get energy saving tips and support to help you save on your electric bill.
• Convenient: Pick a time that works best for you from the comfort of your home.

Book Now to Uncover Savings

It only takes a few minutes to set up your appointment.

Frequently Asked Questions

Who is eligible to participate in a Virtual Home Energy Savings Walkthrough?

Virtual Home Energy Savings Walkthroughs are available annually to single-family residential homeowners, renters and multi-family properties served by AEP Ohio. All owner occupied, single-family residential detached home customers, including mobile homes and duplexes, or single-family non-owner occupied residential detached homes where the electrical service is in the occupant's name and with a signed agreement to participate from the owner. Town homes, apartments over 4 units and commercial customers are not eligible. Homes do not have to be all electric to qualify for the no-cost virtual home assessment.

What is a Virtual Home Energy Savings Walkthrough?

A Virtual Home Energy Savings Walkthrough can help you understand how much energy your home uses and evaluate what steps you can take to improve efficiency. During the appointment, a professionally trained energy advisor will guide you through your home over a video call and gather information on your home, including insulation and air sealing, heating, cooling, hot water equipment, windows, thermostats, lighting, shower heads, aerators and more. Based on what you share, the advisor will identify energy-saving opportunities and provide personalized recommendations you can start using right away.

What do I need to do to prepare for a Virtual Home Energy Savings Walkthrough?

Prior to the start of your appointment, please make sure to have:

• Access to your heating/cooling equipment, basement, and attic (which may require a ladder).
• A WiFi-connected and fully charged battery on the device you plan to use for the assessment.
• A way to take notes.
• A flashlight (separate from the one on the device you will use).

Why does AEP Ohio want to help me lower my power bill?

We want you to know exactly what you're paying for and where your money is going. That's why we offer tools and programs to help you take control of your energy costs. Energy efficiency is one of the smartest ways we can work together to keep power reliable, affordable and sustainable for everyone.

Is a Virtual Home Energy Savings Walkthrough worth it?

Yes. Heating and cooling make up approximately 40% of your electric bill. For every air or duct leak you seal, you keep the warm or cold air produced in your home from leaking outside, saving you money on your bills and improving your home's comfort.

Will AEP Ohio replace the energy-wasting items identified in my Virtual Home Energy Savings Walkthrough?

AEP Ohio's virtual energy assessment does not include replacement of any measures identified in the home, however it can provide information to help you prioritize which home improvements would provide the most benefit for your home and energy costs. Other programs, such as AEP Ohio's High Efficiency for Low-Income Program (HELP), may offer free home improvements to eligible customers – check eligibility at AEPOhio.com/HomeUpgrades.